Find answers to our most frequently asked questions below. If you can't find what you're looking for please contact us (live chat, email, phone or social DM)and we'll get in touch as soon as possible.
WORK FOR US
We're a very small team that needs to keep on the top of our game.
Either express your interest by contacting Ben via firstname.lastname@example.org or keep an eye out on our Careers and Internships page.
You want in on this action? If you have the skills and we have the vacancy it'll be advertised here: Careers and Internships
ORDERS / RETURNS / SHIPPING
Items purchased on preorder are able to be returned for a store credit as normal. A preorder item is a specially ordered item. Please note that preorders cannot be cancelled for a refund, we can only offer a STORE CREDIT. From time to time preorders may be delayed and we advise that you should be aware of this before purchasing.
Only preorders delayed by 4 weeks or more are eligible for a full refund. Please play close attention to the expected delivery time stated on preorders and bear this in mind when ordering.
We try to make the return process quick and easy as possible.Please read our below policies so you have full understanding before making an order!
Sorry! Items marked as Final Sale have been discounted considerably more from their original RRP and are considered final sale - but looks like you got a real bargain! These will not be accepted for returns of any kind unless faulty. You will recognise items classed as final sale in the products description. If you're not sure, get in touch and we can let you know!
You've ordered some epic clothing off our online store and want to know about shipping or where your order is at? Check here.
You cannot return, exchange or get a refund for an outlet item.